ACCESSIBILITY STATEMENT

 

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 New Dumpling is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure website accessibility for all users.

1. OUR COMMITMENT & STANDARDS
We strive to implement the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as our web accessibility standard. Our online ordering platform is powered by Clover, which is designed to adhere to modern digital accessibility best practices.

2. ACCESSIBILITY ASSISTANCE & ALTERNATIVE ACCESS
If you are having difficulty viewing, navigating, or accessing any content, menu items, or features on our website or online ordering system, or if you notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please contact us directly:

• Phone: 510-529-4161

(Hours: 11:00 AM – 2:30 PM, 4:30 PM – 8:00 PM)
• Email: apple20956@gmail.com
• Address: 10064 San Pablo Ave, El Cerrito, CA 94530

When contacting us, please specify the web page or feature you are trying to access and briefly describe the issue you encountered. 

3. TIMELY ASSISTANCE & ASSISTED ORDERING
Our team is happy to assist you over the phone during normal operating hours to read our menu, answer questions about dietary options, and process your order verbally to ensure a smooth dining experience.

4. FEEDBACK & CONTINUOUS IMPROVEMENT
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. We aim to respond to accessibility feedback within 1 to 2 business days.

Last Updated: August 13, 2026